Support

RavenSID · RavenSID

Seems like it's becoming a growing trend during the spring sports season of not being able to consistantly websync stats for softball or baseball. I've gotten anywhere from a flat out "failure to sync stats error" to an timed out because my computer - with a hard line connection - can't s...

UnionKySID · UnionKySID

For the SECOND weekend in a row, I am unable to websync football and soccer. I'm getting the same error message as before. HOWEVER, the "fixes" that I used last weekend to get it to work, ARE NOT working.Here's the error message ...Requesting master list of schools... Failed to load the res...

wpcsid · wpcsid

Websyching of basketball has worked fine until today. When I try to snch I am getting the error: Response format was incorrect. Synch Failed. Any thoughts? Troy Hutchinson Warner Pacific College

sw38 · sw38

HELP! For whatever reason, when I go to websync volleyball/soccer, it gets to the second task "Syncing Master Team..." and the program freezes. I let it go for about 10 minutes earlier and it froze up. Is there something going on with the servers or my computer?

RavenSID · RavenSID

I'm getting the error message "Unable to load URL to complete this command" when I enter my code to websync in volleyball and soccer. The URL in my window is http://www.dakstats.com/config/clienturl.txt. I don't think it's possible to change that by accident so any thoughts as to why I'...

RavenSID · RavenSID

I'm getting an error that Culver-Stockton College doesn't have a "central id" everything is checked correctly within the team option of the program. Usually I go get the ID from the list of NAIA school's and it solves the problem. Any thoughts. It's not letting me websync or Saturday afte...

RavenSID · RavenSID

I'm trying to help out another school in my conference with a problem with their websyncing for football. All of their teams stats are showing up but none of their individual stats are showing in either the box or on their individual stats page. The first thing I told them to do was to check their roster w...

twin · twin

Please help me! We have yet to websync for soccer. (SORRY everyone!) We have tried, and have been in touch with Dakstats, but have not received a response in a week. The message we are receiving when the websync fails is "Slow DAO Competition Potential". What does this mean, and how can we f...

UnionKySID · UnionKySID

been trying to websync my football and soccer stats all weekend, and I keep getting this error message ... Requesting master list of schools... Failed to load the response. Sync Failed! What's the problem????

jgrann · jgrann

During the baseball and softball season people experienced a number of issues. The most common were timeout issues and 10 - invalid response messages during web-syncing. The time out issues were more prevalent toward the end of the season. These issues were caused by several things. Most of...

Big Dawg · Big Dawg

We need someone available after hours and on the weekend to help us with websynch issues.

Topic		Started By	Replies	Views	Last Post
	Problems with Dakstats server? Again? (Preview) Seems like it's becoming a growing trend during the spring sports season of not being able to consistantly websync stats for softball or baseball. I've gotten anywhere from a flat out "failure to sync stats error" to an timed out because my computer - with a hard line connection - can't s...	RavenSID	2	3617	Apr 25, 2008 by jgrann
	CAN'T WEBSYNC - AGAIN!!! (Preview) For the SECOND weekend in a row, I am unable to websync football and soccer. I'm getting the same error message as before. HOWEVER, the "fixes" that I used last weekend to get it to work, ARE NOT working.Here's the error message ...Requesting master list of schools... Failed to load the res...	UnionKySID	6	2843	Nov 13, 2007 by UnionKySID
	Response format was incorrect. Synch Failed. (Preview) Websyching of basketball has worked fine until today. When I try to snch I am getting the error: Response format was incorrect. Synch Failed. Any thoughts? Troy Hutchinson Warner Pacific College	wpcsid	2	2628	Oct 16, 2007 by wpcsid
	Websync stops at "Syncing Master Team and its Roster" (Preview) HELP! For whatever reason, when I go to websync volleyball/soccer, it gets to the second task "Syncing Master Team..." and the program freezes. I let it go for about 10 minutes earlier and it froze up. Is there something going on with the servers or my computer?	sw38	0	2399	Oct 15, 2007 by sw38
	Unable to load URL to complete this command (Preview) I'm getting the error message "Unable to load URL to complete this command" when I enter my code to websync in volleyball and soccer. The URL in my window is http://www.dakstats.com/config/clienturl.txt. I don't think it's possible to change that by accident so any thoughts as to why I'...	RavenSID	3	2838	Oct 15, 2007 by Nancy P
	Can't websync football game (Preview) I'm getting an error that Culver-Stockton College doesn't have a "central id" everything is checked correctly within the team option of the program. Usually I go get the ID from the list of NAIA school's and it solves the problem. Any thoughts. It's not letting me websync or Saturday afte...	RavenSID	1	2477	Oct 2, 2007 by jgrann
	Team Stats but no individual stats (Preview) I'm trying to help out another school in my conference with a problem with their websyncing for football. All of their teams stats are showing up but none of their individual stats are showing in either the box or on their individual stats page. The first thing I told them to do was to check their roster w...	RavenSID	4	2437	Sep 28, 2007 by RavenSID
	Why can't we websync? (Preview) Please help me! We have yet to websync for soccer. (SORRY everyone!) We have tried, and have been in touch with Dakstats, but have not received a response in a week. The message we are receiving when the websync fails is "Slow DAO Competition Potential". What does this mean, and how can we f...	twin	1	2900	Sep 25, 2007 by Nancy P
	can't websync (Preview) been trying to websync my football and soccer stats all weekend, and I keep getting this error message ... Requesting master list of schools... Failed to load the response. Sync Failed! What's the problem????	UnionKySID	4	2705	Sep 4, 2007 by jgrann
	Reporting Issues (Preview) During the baseball and softball season people experienced a number of issues. The most common were timeout issues and 10 - invalid response messages during web-syncing. The time out issues were more prevalent toward the end of the season. These issues were caused by several things. Most of...	jgrann	7	2859	Sep 2, 2007 by UnionKySID
	We need better support (Preview) We need someone available after hours and on the weekend to help us with websynch issues.	Big Dawg	1	2478	Jun 25, 2007 by UnionKySID
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